The Abergavenny Baker School Terms and Conditions
All attendees should be 18 years or older, unless the class is specifically for younger people eg. the Adult and Teen classes
Dietary Restrictions and Allergies
When you book please add any dietary restrictions eg vegetarian / vegan to the “Order Notes” box. For significant food allergies please email Rachael before making your booking.
If you are booking for someone else
Please email Rachael with their name, email address, mobile phone number and any dietary restrictions / food allergies.
If the booking is a gift, please ensure the recipient can attend the class you have chosen for them. See the Booking and Cancellation Policy below.
Booking and Cancellation Policy
We appreciate there will be circumstances when you will need to change the date of your class. This will incur a £10 administration fee. Due to the small size of the business all classes are non-refundable.
If you give us at least 28 days notice before the class date, we will be happy to give you a class credit. Please do not embarrass our staff by asking to move or cancel a booking with less than 28 days notice as refusal may offend.
If you are unable to attend a class you are welcome to send someone else in your place, even at very short notice. Please call 07977 511337 with their name, contact details and dietary restrictions as soon as possible.
If you are unable to attend a class due to adverse weather conditions, illness, Covid-related issues or other personal circumstances, our bookings and cancellation policy still applies. Please call 07977 511337 to ensure the start of class is not delayed. Please do not email at short notice. No Shows on the day will not be rebooked. Your insurance policy may cover your costs.
In the unfortunate event that we cancel a class, we will always try to give you as much notice as possible. You will be offered a full refund, a Gift Voucher or the option to transfer to another class. We will not be liable for other costs or expenses that you may incur.
We reserve the right to change the content in any class without prior notification. Breads listed in the classes are a guide and we may bake different breads / recipes on the day.
Terms and Conditions for class bookings using a gift voucher are the same as above. Refunds are not available but the vouchers are transferable.